WebMail - cPanel webmail allows you to access the webmail programs (Horde, Squirrelmail and RoundCube) included in cPanel. You can read your emails through a web browser.
SpamAssassin - is an automated email filtering system that attempts to identify spam messages based on the content of the email's headers and body
Forwarders - using e-mail forwarders will allow you to send copies of all your messages from one e-mail account to another. You can also send the messages from all the accounts with one domain to the corresponding ones with another domain.
Auto Responders - setting auto responder emails.
Default Address - this feature will "catch" all the mails that are sent to an invalid email address for your domain.
User Level Filtering - here you can manage filters for each user. Each user's filter is processed after the main account filters.
Account Level Filtering - allows you to manage the filters for the main account. There you can also test the existing filters.
Import Addresses/Forwarders - allows you to import e-mail addresses or forwarders from Excel spreadsheet files (.xls) or comma-separated values sheet files (.csv).
MX Entry - you can change the MX records for your domain and define on which server to deliver the messages.
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Create Email Account
You can easily create e-mail accounts from your hosting account Control Panel (cPanel). Here is what you need to do:
Step 1: Log into your cPanel
Step 2: Once at the main page, click on the Email Accounts icon.
Step 3: In the fields provided, type the name of the account, the password and the disk space you would like to assign to the mailbox.
Step 4: Click the [Create] button to create the mailbox.
You will be taken to a page which asks you for confirmation. Click on Yes to create the mailbox.
How to remove mail accounts
There is no problem to remove any added email accounts.
To delete a mail account, simply click on the [X] button next to it.
You will be taken to a page which asks you for confirmation. Click on Yes to delete the account.
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How to use webmail to access your e-mail account
You can use either the webmail interface or an email client. You can easily access your WebMail interface by just visiting: http://www.yourdomain.com/webmail, where 'yourdomain.com' is your actual domain name. If this is not working for you, it might be possible that your ISP is blocking the access to non-standard ports accessed through SSL connection. In this case, please use: http://webmail.servername.com, where 'servername.com' should be the name of your server (e.g. http://webmail.webivox.com)
Please use the full e-mail account username to login to the webmail interface or when setting your e-mail client software. Example: user@yourdomain.com instead of user
Once you login, you can choose between three webmail clients: Horde, SquirrelMail and RoundCube. It is up to you to choose which one you like better.
If you login to your webmail through the Webmail icon on your cPanel main page, you will be logged in with the default system email account.
Please do not use the default email account, because very often emails send from the system email accounts are going to the Junk folders.
In order to use your email you have to create another email account with the same or different username.
To login to one of your added accounts from your cPanel, you should go to Email Accounts and then click the Access Webmail icon next to the account you wish to access. Then you should type in the password corresponding to the account and click on [Login].
How to send e-mail messages via webmail?
You can easily send email messages via the webmail client you have chosen. Just find the [New message] button in Horde, the [Compose] button in Squirrelmail or the [Create a New Message] button in RoundCube and you will be able to start writing your message.
Make sure to SAVE your message if it is too long or you want to write it for a longer period of time. The web mail program may drop the connection and you might lose your email.
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How to configure email clients
You can use either the webmail interface or an email client. If you decide to use an email client, such as Microsoft Outlook Express, MS Outlook, Mozilla Thunderbird and Eudora, here are the settings you need.
Incoming mail server (POP3/IMAP server): mail.yourdomain.com
Outgoing mail server (SMTP server): mail.yourdomain.com Or Host: mail.yourdomain.com
Username: the full e-mail address. Example: you@yourdomain.com instead of you.
Password: Assigned in cPanel -> Email -> Manage/Add/Remove Accounts.
SMTP authentication must be enabled for the login to be successful.* You can also use secure authentication to your mail server.
Email ports
The POP3 port for inbound emails is 110 (995 if you want to use secured POP3)
And the IMAP port for inbound emails is 143 (993 if you want to use secured IMAP)
The SMTP port for outbound emails is 25 or 2525 (465 if you want to use secured SMTP)
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Spam protection: SpamAssasin
The solution most web hosts offer for webmail protection is called SpamAssassin. SpamAssassin is an automated mail filter that uses a wide range of heuristic algorithms on mail headers and message body text to identify "SPAM" (unsolicited email). This software is capable of eliminating more than 98% of all SPAM messages. Its performance depends on the individual configuration, which can be tuned by each website owner. Once identified, the mail is tagged as "SPAM" for later filtering using the user's desktop mail client. To configure your SpamAssassin, please follow the steps below:
Step 1: To access the SpamAssassin Menu, click on the SpamAssassin icon on the main screen of your cPanel interface.
Step 2: To enable SpamAssassin, click on the [Enable SpamAssassin] button.
Step 3: To disable SpamAssassin, click on the [Disable SpamAssassin].
Step 4: To enable Spam Box, click on the [Enable Spam Box].
Step 5: To disable Spam Box, click on the [Disable Spam Box].
Step 6: To configure SpamAssassin, click on the [Configure SpamAssassin].
You will be taken to a page where you will be able to configure how aggressive SpamAssassin to be towards spam messages. You can blacklist up to five mail addresses from which you don't want to receive mail.
In the required_score field you can set the number of hits required before a mail is considered spam. SpamAssassin uses its own algorithm when assigning spam score to messages. Basically, the lower value you set, the more aggressively SpamAssassin will treat the incoming messages.
In the score fields you can assign scores to a given test performed by SpamAssassin. The last five fields are for whitelisted mail addresses. You should whitelist addresses which send mail that is often tagged incorrectly as spam.
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Email domain forwarding
An email domain forwarder redirects all email received at a specific domain name to another domain name. For example, if we setup domain.com to redirect to domain.net, all email going to domain.com will redirect to its corresponding user on domain.net. (info@domain.com redirects to info@domain.net). Any pop accounts set up under each domain name will not be affected by this forwarding option.
Adding a domain forwarder
Step 1: To access the forwarders menu, click on the Forwarders icon on the main screen of your cPanel interface.
Step 2: Click on [Add Domain Forwarder].
Step 3: Select a (sub)domain from the drop-down box and put the name of the domain name you wish to forward to in the blank field.
Step 4: Click on the [Add Domain Forwarder] to create the domain forwarder.
Removing a domain forwarder
Step 1: To access the forwarders menu, click on the Forwarders icon on the main screen of your cPanel interface.
Step 2: Under Email Domain Forwarders you will see a list of your current forwarders. To remove a forwarder, you should click the little red X button next to the forwarder.
You will be taken to a page which asks you for confirmation. Click on Yes to delete the forwarder.
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Creating Email Autoresponders
Auto Responders allow you to set automatic answers for email accounts. For example, your customers can receive a confirmation that their inquiry has been received or if you go on vacation you can inform your friends that you are not available at the moment.
Step 1: To access the auto responders menu, click on the Auto Responders icon on the main screen of your cPanel interface.
Step 2: To add a new auto responder, click on the [Add Auto-responder] button.
Step 3: Enter the email address you wish to send the auto-responses from, the name you wish the message to come from, the subject of the auto-response email, select a character set from the drop-down menu and choose whether the message will be displayed in HTML format. Finally, type in the message in the Body field.
Step 4: Click on the [Create/Modify] button to create the auto-responder.
You can modify an existing auto-responder by clicking on the [Edit] button next to it.
To delete an auto-responder, simply click on the [Delete] button next to it.
